Postage Information

On Demand 24/7 Home Delivery

Ezywhip does not offer 24 hours, 7 days on demand home delivery.

We post via Australia Post. Postage time varies from state to state, but in general 2-5 business days within most capital cities.

Ezywhip Instant Delivery

Get it instantly with estimated delivery time of 30 to 60 minutes! Only available in Sydney, Melbourne and Perth. Instant Delivery cost $30 for up to 25km from our warehouse. For 26km to 50km from our warehouse, Instant Delivery will cost $50. Further distance may be available. Please call us to find out more.

Ezywhip Instant Delivery Sydney NSW is only available from Monday to Friday 9:00 AM to 5:30 PM AEST (Excluding public holidays).

Ezywhip Instant Delivery Melbourne VIC is only available from Monday to Friday 9:00 AM to 5:30 PM AEST (Excluding public holidays) and Saturday 9:00 AM to 5:00 PM AEST.

Ezywhip Instant Delivery Perth WA is only available from Monday to Friday 9:00 AM to 5:30 PM AWST (Excluding public holidays).

Orders placed that does not qualify for Ezywhip Instant Delivery will be revised to our normal eParcel Postage and the difference will be refunded back to your method of payment.

Warehouse Collection

Collection is also available from our warehouse during business hours. No appointment necessary.

Click here to view our business hours.

Postage Cost

Ezywhip are offering free postage to anywhere in Australia for order over $100. Postage cost for orders under $100 are from $8 to $12. Please note that cream chargers/gas cylinders are not allow to travel by air and are send out on road transport only.

Postage Time

Orders placed and paid for before 2:00 PM AEST (Monday to Friday, excluding public holidays) will be post out via Australia Post on the same day. Orders placed after 2:00 PM (Monday to Friday, excluding public holidays) will be post out on the next business day.

Ezywhip will post from New South Wales, Victoria as well as Western Australia to ensure that our customers get their orders in the shortest time possible.

Orders from New South Wales (NSW), Australian Capital Territory (ACT) and Queensland (QLD) will be posted from our warehouse in New South Wales.

Orders from Victoria (VIC), Tasmania (TAS) and South Australia (SA) will be posted from our warehouse in Victoria.

Orders from Western Australia (WA) and Northern Territory (NT) will be posted from our warehouse in Western Australia.

Ezywhip reserves the right to post from any location. From time to time, Ezywhip may be out of a certain product(s) in one location and may choose to post from the other. Scheduling, public holidays and Christmas holidays can also affect where we post from. We will notify you accordingly.

Ezywhip use Australia Post eParcel system to post out our orders. Ezywhip are able to post to:

• Any residential or business address in Australia
• Australia Post Office boxes
• Australia Post Parcel Lockers (Available 24/7)
• Australia Post Parcelpoint Click Collect

Please allow up to 10 business days from the time of despatch, before contacting us for missing parcel(s), as we can only file a missing parcel(s) claim with Australia Post after 10 business days of lodgement. To file a missing parcel claim, please use the Contact Us link in the side menu or reply to the email that we send you upon the despatched of your order. You will need to provide your order number or the full name on the order.

Tracking

All items sent through the Australia Post delivery network have tracking capabilities, allowing you to view where your item is during the delivery process. You will receive an email from Australia Post with the tracking number once we have despatched your order. To track, go to Australia Post website.

Once we have post out your order, the delivery time can vary, depending on the destination. The following table aims to show you how long you could typically expect to wait.

These times are just a guide and in some cases, delivery may take up to twice as long.***

Post From New South Wales | Strathfield South NSW 2136

Post From Victoria | Thornbury VIC 3071

Post From Western Australia | Belmont WA 6104